PowerPoint – Presentation & Error Help

When PowerPoint fails before a meeting or presentation, the impact is huge. Our motive is to quickly understand what error the customer faces and get their slides working again.

We help with corrupted presentations, slide show not starting, videos not playing, and PowerPoint crashing.

PowerPoint not responding Can’t start slide show Video/audio not playing Corrupt .pptx file
PowerPoint Help

1. Typical PowerPoint Problems Customers Report

Common non-technical complaints from users:

We turn these into clear troubleshooting steps: file corruption checks, media codec problems, compatibility issues, add-ins, and PowerPoint/graphics driver problems.

2. Common PowerPoint Errors & Fixes

2.1 Slide Show Not Starting / Freezing

Customer experience:

  • Nothing happens when they press F5 or click Slide Show.
  • Slide show opens on the wrong screen or stays black.
  • PowerPoint hangs during the presentation.

We check:

  • Display settings and projector/monitor configuration.
  • Hardware acceleration and graphics driver issues.
  • Problematic animations or media-heavy slides.

How we help:

  • Adjust display modes and slide show options.
  • Disable features that cause instability.
  • Optimize media and content for smooth delivery.

2.2 Videos & Audio Not Playing

Customer experience:

  • Videos show a black box or error instead of playing.
  • Sound doesn’t play during the slide show.
  • Media works on one PC but not another.

Possible causes:

  • Missing codecs or unHelped formats.
  • Linked media files moved or missing.
  • Compatibility issues between versions.

How we help:

  • Embed or re-link media correctly.
  • Convert media into recommended formats.
  • Adjust playback settings and Slide Show configuration.

2.3 PowerPoint File Corruption

Customer experience:

  • Presentation won’t open or shows a corruption message.
  • Some slides appear blank or broken.
  • File size grows strangely large.

We try:

  • Opening and repairing the file in different ways.
  • Recovering content slide-by-slide.
  • Rebuilding a clean presentation from recovered slides.

We always explain what can be recovered and what might be permanently lost.

2.4 Design, Fonts & Layout Problems

Customer experience:

  • Slides look different on another PC.
  • Fonts change automatically.
  • Objects move or overlap in Slide Show.

Causes & fixes:

  • Missing fonts → we embed or replace them properly.
  • Different screen sizes → adjust slide size and safe margins.
  • Template/theme issues → clean up and apply consistent designs.

3. Our Help Motive for PowerPoint Users

PowerPoint issues usually appear right before an important meeting. Our priority is to make the presentation open, run, and look right – then guide you on how to keep backups and stable copies for future events.

4. PowerPoint Error – FAQ

Different devices can have different fonts, codecs, PowerPoint versions and screen settings. We help you create a presentation that travels safely between systems with minimal surprises.

We attempt to recover slides, text, and images using different methods: repair, safe mode, and rebuilding in a new file. Full recovery is not always guaranteed, but we try all safe options.

5. Tell Us Your PowerPoint Error

We focus on:

  • ✔ Getting your slides to open and run.
  • ✔ Ensuring media works during the show.
  • ✔ Helping you feel confident for your presentation.